FAQ
We are a 21+ venue unless otherwise stated. Please check the show info to verify the age requirement for the event you’re interested in. All shows require a government-issued photo ID or passport to enter.
The Sultan Room is located of the Jefferson stop of the L Train. We do not offer valet. There is street parking located around the venue.
We operate a coat check for our events (except for backpacks and large bags), but for the safety of your belongings later in the night, we operate a mandatory check policy for our club nights.
There is no smoking allowed, neither analog or electronic, inside The Sultan Room. We do offer a section of the Rooftop for those wanting to do so. Please be respectful of others enjoying themselves and please dispose of cigarette butts in the correct receptacles.
Photography is allowed in the venue, but please be respectful of the performers and others enjoying the show around you. Flash photography is not permitted. We ask that you take photos from your phone or a simple point and shoot camera for personal use. Any content shot with the intent for commercial or promotional use, must be authorized in advance by reaching out to [email protected].
Did you lose something in the Sultan Room? It happens! Please email [email protected] with “Lost & Found” in the subject line. Please include a very specific description of the lost item and a phone number where you can be reached. Please get in touch as soon as possible, as items left over two weeks will be donated.